I feel like I’ve been duped by WD given the amount of money I paid for their product with specific functionality in mind.In defense of GoodSync, the full client is likely the best solution if you’re in desperate need for more and better functionality.(I do think that a 15 minute phone call may have been a better support experience that unnecessarily took a few days.) They often responded with “canned” answers and could not quickly provide clear and concise responses via their ticketing system. I had quite the time trying to get a proper answer from GoodSync on the proper client and license to use, and the proper expectations around what should / should not work.In a nutshell, the client install that’s required is not very clear / straightforward and the functionality that you receive may not be what you had in the past.(By comparison, when I first purchased the PR2100 and used the OEM sync software, I could have it run on multiple workstations and have an “on-demand” sync, a “realtime” sync, or a “scheduled” sync.) When using the GoodSync for WD Free client / license, you’re limited to a single regular sync job (It sort of works in my own estimation, but not the way I’d expected.(I’m still being prompted, but will confirm in another ~2 weeks.) However, you “should not” have to actually purchase one. For a few weeks after the initial license conversion, you’ll likely be prompted to purchase another license if / when you open the GoodSync client.Even when using the GoodSync for WD client, the license will initially show up as a “Trial” license, but should eventually update as a “WD Free” license.There are a few other clients that may work with the device, but you’ll either have severely limited functionality, or will have to pay a recurring licensing fee.The PR2100 requires the GoodSync for WD client only.Here’s the latest information that I got from GoodSync after a rather unpleasant support experience:
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